Head Office (Stockton): 01642 804000

Level 3 Diploma in Professional Competence for IT & Telecoms Professionals (QCF)

Who is this Qualification for?

Suitable for those seeking recognition of their competence within a variety of telecommunications careers and gain employment within the telecommunications industry on leaving the forces.

What are the entry requirements?

No formal entry requirements however a good level of English would be beneficial.

How much does the training cost?

For information on course costs and available grants please visit our Course Funding and Grants Page.
Alternatively call: 01642 804000 or email

How will this qualification improve my career prospects?

The training will give individuals theoretical knowledge and practical experience required in the industry for national infrastructure to work on copper and fibre networks underground and overhead.

What will I study on the course?

This qualification covers the following units:

  • Health and Safety in ICT
  • Develop Own Effectiveness and Professionalism
  • Customer Care in ICT
  • Working with ICT Hardware and Equipment
  • Customer Apparatus and Line Installation
  • Recognised BT Openreach Accreditations

Course Enrichments:

  • New Roads and Street Works Act ( NRSWA) – Unit 2
  • Develop Own Effectiveness and Professionalism
  • Air Blown Fibre Overview
  • CSCS Card (Blue Skilled Worker)
  • Information, Advice and Guidance
  • CV Workshops

How long will it take?

This course will take 25 days (5 Weeks) full time Monday to Friday.

How will I be assessed?

The course is continuous assessment of both knowledge and practical skills, producing evidence of activities against national criteria/standards.
View or Download the Course details document

For further information contact: Or call: 01642 804000

How do I apply?

Email or Call our team who will advise you on the application process. Alternatively, click the button below to apply online